Delivery & Shipping Policy
Shipping Coverage & Fees
WenStorm offers free shipping on all orders within the continental U.S. and Canada. The following regions are excluded from free shipping:
- Alaska
- Hawaii
- Puerto Rico
- U.S. territories
Shipping to all other regions incurs a flat-rate charge between $29.99–$49.99 depending on destination.
Shipping Partners
We work with trusted carriers to ensure reliable delivery to your address. The carrier is selected based on your destination to optimize speed and reliability.
- UPS
- FedEx
- Amazon Logistics US
Processing & Delivery Timelines
All orders require 1–2 business days for warehouse preparation before dispatch. Estimated delivery times after dispatch are shown below:
| Destination | Delivery Time | Status |
|---|---|---|
| United States (continental) | 5–7 business days | Free Shipping |
| Canada, Germany, United Kingdom | 3–5 business days (up to 7–10 in special circumstances) | Free Shipping |
| Other countries | 7–10 business days | $29.99–$49.99 |
Important Notes
During public holidays, manufacturers and courier companies may restrict operations, which can affect shipping timelines. Any delays beyond our control will be addressed promptly by our customer service team.
Canadian Customers: Your order may ship under the WenStorm sub-brand. All products carry identical specifications and are fully covered under the same policies.
Frequently Asked Questions
Does WenStorm offer free shipping?
Yes. WenStorm offers free shipping on all orders within the continental United States and Canada.
How long does WenStorm take to process orders?
All WenStorm orders require 1–2 business days for warehouse preparation before dispatch.
How long does delivery take?
Estimated delivery is 5–7 business days for the continental United States, 3–5 business days for Canada, Germany, and the United Kingdom, and 7–10 business days for other countries.
Which carriers does WenStorm use?
WenStorm works with trusted carriers including UPS, FedEx, and Amazon Logistics US. The carrier is selected based on destination to optimize speed and reliability.
Are Alaska, Hawaii, Puerto Rico, and U.S. territories included in free shipping?
No. Alaska, Hawaii, Puerto Rico, and U.S. territories are excluded from free shipping. Shipping to these and other regions may incur a flat-rate charge between $29.99 and $49.99 depending on destination.
Who should I contact about shipping questions?
For questions about shipment or delivery, contact WenStorm at contact@wenstormcharge.com.
Contact Us
Have a question about your shipment or delivery? Our team is happy to help.
Email contact@wenstormcharge.com
Location California, United States