Shipping policy

Shipping

Delivery & Shipping Policy

Last updated: April 2026

We ship every order with care and speed. Free shipping is available on all orders within the continental U.S. and Canada. Review the details below to know exactly when to expect your order — and reach out if you have any questions.
Free
Shipping on all U.S. & Canada orders
1–2
Business days warehouse processing
5–7
Business days domestic delivery

Shipping Coverage & Fees

WenStorm offers free shipping on all orders within the continental U.S. and Canada. The following regions are excluded from free shipping:

  • Alaska
  • Hawaii
  • Puerto Rico
  • U.S. territories

Shipping to all other regions incurs a flat-rate charge between $29.99–$49.99 depending on destination.

Shipping Partners

We work with trusted carriers to ensure reliable delivery to your address. The carrier is selected based on your destination to optimize speed and reliability.

  • UPS
  • FedEx
  • Amazon Logistics US

Processing & Delivery Timelines

All orders require 1–2 business days for warehouse preparation before dispatch. Estimated delivery times after dispatch are shown below:

Destination Delivery Time Status
United States, continental 5–7 business days Free Shipping
Canada, Germany, United Kingdom 3–5 business days, up to 7–10 in special circumstances Free Shipping
Other countries 7–10 business days $29.99–$49.99

Important Notes

During public holidays, manufacturers and courier companies may restrict operations, which can affect shipping timelines. Any delays beyond our control will be addressed promptly by our customer service team.

Canadian Customers: Your order may ship under the WenStorm sub-brand. All products carry identical specifications and are fully covered under the same policies.

Frequently Asked Questions

Does WenStorm offer free shipping?

Yes. WenStorm offers free shipping on all orders within the continental United States and Canada.

How long does WenStorm take to process orders?

All WenStorm orders require 1–2 business days for warehouse preparation before dispatch.

How long does delivery take?

Estimated delivery is 5–7 business days for the continental United States, 3–5 business days for Canada, Germany, and the United Kingdom, and 7–10 business days for other countries.

Which carriers does WenStorm use?

WenStorm works with trusted carriers including UPS, FedEx, and Amazon Logistics US.

Who should I contact about shipping questions?

For questions about shipment or delivery, contact WenStorm at contact@wenstorm.com.

Contact Us

Have a question about your shipment or delivery? Our team is happy to help.

Emailcontact@wenstorm.com

LocationCalifornia, United States